Help Center

Frequently Asked Questions

How do I track my order?

Sign in and go to My Orders to see real-time status for every order you’ve placed.

What payment methods are accepted?

We accept credit cards via Stripe and Cash on Delivery where available.

How do I contact a seller?

Open the product page and use the “Chat with seller” button to start a conversation directly.

Still need help?

Email support@cassiopeiahorizon.com and we’ll get back to you within one business day.