Privacy Policy

Information we collect

We collect account information (name, email, phone), order details, shipping addresses, and device information needed to operate the service.

How we use your information

• To process and deliver your orders.
• To communicate order updates and support responses.
• To improve the platform and prevent fraud.

Sharing

We share order details with the seller fulfilling your order and with payment processors (Stripe) and shipping carriers as required to complete your purchase. We do not sell your personal data.

Your rights

You can delete your account at any time from the mobile app (Account → Delete account) — this permanently removes your profile, addresses, saved items, and messages. Completed order records are retained as required for financial record-keeping. You can also request a copy of your data by emailing admin@cassiopeiahorizon.com.